Our Accessibility Commitment at Flowers Marlow

Accessibility Statement

At Flowers Marlow, we believe that everyone should be able to experience the joy of beautiful flowers, regardless of ability. We are fully committed to ensuring our website and online ordering services are accessible for all Marlow customers. Whether you are purchasing a bouquet for a friend or arranging a local delivery, seamless accessibility is at the heart of our digital experience.

WCAG 2.1 AA Compliance

To provide the safest and most inclusive online experience, Flowers Marlow aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized standards are designed to make digital content more accessible for people with disabilities, including those with vision, hearing, mobility, and cognitive challenges. Our dedication to WCAG 2.1 AA means we regularly review and update our website to embed accessible best practices across all features and content.

Screen Reader Compatibility

We understand the importance of screen reader compatibility for many of our customers. Our website is developed and tested to work smoothly with popular screen readers, ensuring that ordering Flowers in Marlow is straightforward and stress-free for users who rely on assistive technology. All interface elements, navigation menus, and product descriptions are structured with appropriate labels and logical hierarchy so screen readers can access all necessary information.

High Contrast and Visual Design

Visual clarity is another core consideration in our website design. Flowers Marlow utilises a high contrast colour scheme and readable font styles to aid customers with low vision or colour blindness. We make active choices in our layouts, buttons, and text presentation so every visitor can easily read and interact with our content. Our digital flowers showcase is designed to be as inclusive visually as it is beautiful.

Accessible Online Flower Ordering in Marlow

Accessibility isn’t just a technical requirement—it’s at the core of our promise to our Marlow community. We want every customer to enjoy browsing, selecting, and ordering flowers online with confidence and independence. From clearly marked form fields to simple step-by-step order processes, our site structure empowers everyone. Your experience when ordering Flowers Marlow online should be as delightful and effortless as receiving the flowers themselves.

Continuous Improvement and Feedback

Flowers Marlow is dedicated to ongoing improvement and welcomes feedback from all customers. If you encounter any accessibility barriers or have specific requirements that would improve your experience when ordering online, we strongly encourage you to get in touch. Your insights help us serve the entire Marlow community better. We regularly update our site in response to customer feedback and new accessibility standards.

Contact for Accessibility Support

If you have questions, concerns, or suggestions regarding the accessibility of our Flowers Marlow shop, our customer service team is ready to assist. Please reach out via our contact options listed on the website. We are committed to addressing your accessibility needs promptly, ensuring that no customer is left behind in the enjoyment and convenience of ordering Flowers Marlow online.